Privacy Policy

Our Privacy Policy applies to information collected through www.jessicadiane.com (“Website”), any additional websites, mobile sites or applications that Jessica Diane, ltd. (“Jessica Diane”) may own, operate or sponsor in the future, that expressly adopt, and display or link, to this Privacy Policy (collectively, “Websites”). Unless specifically stated, our Privacy Policy does not cover any information collected offline by Jessica Diane. By using the Websites, You consent to the data practices described in this Privacy Policy.

Information Collected

Jessica Diane may collect personal and other information from You when You establish or update Your Jessica Diane account, participate in a survey, shop online, check the status of an order or review order history, join our mailing list or follow Jessica Diane on social networking sites, download or use our mobile apps, or post customer reviews. Categories of personal information collected include your name, e-mail address, postal address, phone number and credit card number. Information about your computer hardware and software may be automatically collected by Jessica Diane. This information can include: your IP address, browser type domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website. We also gather navigational information about where visitors go on our Websites and information about the technical operation of our Websites and services. This information allows us to see which areas are most visited and helps us better understand our customers’ experiences at our Websites and tailor communications to our customers’ interests and to improve the quality of Your online experiences. Information about Your mobile device and computer may also be collected by us or our service providers to learn about Your use of our Websites.

We also collect non-personally identifiable information through the use of tracking pixels. A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows for the collection of information regarding the use of the web page that contains the tracking pixel. We use tracking pixels to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users.  We use this non-personally identifiable information for purposes of displaying advertisements that are more likely to be relevant to You.

We may also collect information from other sources, including social media and other websites that display authorized Jessica Diane branding. We also may collect information about you from commercially available sources such as data aggregators and public databases. We may also combine or cross reference this information with other information that we collect.

Use of Information

Jessica Diane collects and uses your personal information to operate this Website and deliver the services you have requested. The information we collect from You is used to: process your order and answer your questions about the status of your order; provide you with periodic e-mails, mailings and other communications about Jessica Diane merchandise, services or to help us learn more about Your shopping preferences (You may unsubscribe or opt out of these communications as described below); help us improve our online stores and Your shopping experience; provide advertisements to You about our products and services on our Websites and other websites; analyze trends and statistics; protect the security or integrity of our Websites and our business; contact you if necessary; and as otherwise indicated in our Terms and Conditions.

Jessica Diane may share information about our customers with service providers so that we can provide better service to You, such as collecting, storing and managing customer information; providing customer services; taking and fulfilling orders; processing credit card information; conducting promotions and surveys; and communicating effectively with our customers. We restrict those service providers from making any use of Your information other than to help us provide better service to You. We may also allow service providers to collect information about Your online activities through cookies and other technologies so that these entities can provide certain services to us. Jessica Diane may disclose your personal information to others if we believe disclosure is necessary to comply with law, regulation, legal process or government request; enforce the terms of any of our policies; or protect the rights, property or safety of Jessica Diane, our associates or our customers. We may also share your information in connection with or to effectuate a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy, reorganization or liquidation. Jessica Diane encourages you to review the privacy statements of the websites you choose to link to from Jessica Diane so that you can understand how those websites collect, use and share your information. Jessica Diane is not responsible for the privacy statements of other content on websites outside of the Jessica Diane Website.

Unsubscribing or opting out

You have the option to join our email lists and receive information about our products and services. Also, if You provide us with Your email address when You register online, update Your account, log in, place an order, make a customer service inquiry, choose to receive our emails, participate in a promotion or survey You may automatically be added to our email list and receive marketing or promotional information from us. If You prefer not to receive marketing or promotional information from Jessica Diane, please contact us at 330-717-4386 or info@jessicadiane.com, or Attn: Marketing Director 8501 E. Market St., Warren, OH 44484. Please be sure to include Your full name, email address, telephone number, mailing address and, specifically, what information You do not want to receive. For example: “I prefer not to receive email marketing.”; “I prefer not to receive direct mail marketing.”; “I prefer not to receive telephone marketing calls.”; “I prefer not to receive mobile marketing messages.” Your opt-out request may take up to 10 business days to process, and You may receive communications from us in the meantime. Please note that if You make subsequent purchases from our Websites, we will confirm Your order by e-mail, and we may need to contact You by phone, e-mail, or postal mail with other questions regarding Your order.

Cookies are typically stored on Your mobile device or computer’s hard drive and are used by our Websites to help us recognize Your browser as a previous visitor, personalize Your shopping experience and save and remember any preferences or other actions that may have been set while Your browser was visiting our Websites. For example, if You place items in Your online shopping cart, we may use cookies to keep those items in Your cart for Your future access. We may also use cookies to recognize You when You return to our Websites, provide You with access to Your account information. You can refuse cookies by turning them off in Your Internet or mobile browser.

In order to disable cookies, please consult Your browser’s help section for instructions. If You turn off cookies, however, You may not be able to use some of the features of our Websites, and You will not be able to purchase from our Websites, as we will not be able to track Your online order. You may still place an order by calling us at 646-265-6603.

Security Information

The safety of Your credit card information is important to us, and Jessica Diane has taken measures to help protect the security of Your online order information. Jessica Diane uses Secure Sockets Layer (SSL) technology to help keep Your online order information safe. SSL technology encrypts Your credit card number, order information and personal information before it is transmitted to help protect it from being decoded by anyone other than Jessica Diane. Some versions of browsers and some firewalls don’t permit communication through security-enhanced servers like the ones we use to process orders on our Websites. If You cannot access the security-enhanced server for any reason, You can place Your order by calling 646-265-6603. While we implement SSL technology and other security measures to protect Your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.

Accessing the Websites from outside of the United States

If You are visiting our Websites from a location outside of the United States, You may be connected to servers located within the United States or in other countries whose data protection laws may not be equivalent to the laws in your country of residence. By providing Your information to us, You are consenting to the transfer of Your personal information to facilities located outside of Your country of residence, and understand that Your information will be stored and processed in accordance with U.S. law.

Changes to this Privacy Policy

We may update the Privacy Policy from time to time. If we make material changes to this Privacy Policy or our information practices change in the future, we will notify You by posting the changes on our Websites. You may wish to check this section from time to time, because by visiting our Websites, You agree to accept these changes to the Privacy Policy. Except as otherwise mentioned herein, this Privacy Policy only addresses the use and disclosure of information we collect from You on our Websites.